Arrival

Passengers ending their journey in Helsinki go through baggage claim.

When you exit the plane and  enter the terminal, check the nearest monitor to find out where to collect your baggage: Arrivals 1, 2A or 2B.

Arriving passengers can shop and enjoy all services at Helsinki Airport. Search for the services at the airport on the interactive service map.

Delayed baggage

Each airline's ground crew is responsible for the handing of baggage. If your baggage is lost or damaged during the flight, contact your airline at the arrivals service desks located in the baggage claim area.

Name and address tags placed both outside and in the suitcase help the process of locating your baggage.

Helpful tips for arriving passengers

Bus and taxi services
Renting a car
How to pay for parking
Transfer

How to continue your journey from Helsinki Airport by public transportation? Take a look at this YouTube video.